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Testimonials

Highly recommended.

Good communication, friendly and professional service. Sold my house in one week for the price I wanted. Highly recommended.

I can’t fault the service at all here.

I can't fault the service at all here. Everyone I've spoken to has been lovely and very helpful. I would highly recommend Karen Potter estate agents. Looking forward to moving in now!

Karen Potter has to be the best agent I have used.

Extremely helpful and pleasant staff. Wouldn’t hesitate in recommending them. Thank you for getting so many viewers to the property, also for keeping me informed. I personally have moved house a lot and Karen Potter has to be the best agent I have used.

Absolutely faultless.

Absolutely faultless. Karen and her team have recently supported the sale of a property. From start to finish they have been very professional and supportive. The initial meeting and preparation of documents went smoothy and the standard of the details was very high, and the marketing looked amazing. We were soon into the viewings stage, with a high number of viewers generated.The entire team are very professional and helpful, with a positive attitude. Their communication skills are excellent, which is especially important when dealing with multiple stakeholders.I cannot thank or recommend Karen Potters enough for everything they have done for us. I would suggest you contact them direct and find out for yourselves, you will not be disappointed.

Anna kept us updated with all developments and provided an amazing experience for us, as first time buyers.

The help and advise provided throughout the sales process was amazing. Anna kept us updated with all developments and provided an amazing experience for us, as first time buyers.

Always on hand when needed kept us updated at all times and acted as quickly as possible with all our requests

Absolutely awesome. Great knowledgeable staff. Friendly and professional. Always on hand when needed kept us updated at all times and acted as quickly as possible with all our requests Would recommend Karen Potter to anyone serious about purchasing a property.

What a great company to deal with

What a great company to deal with. Karen and all her team have been amazing. There communication and professionalism was second to none. With regular weekly calls keeping us updated every step of the way. Thank you so much. No hesitation in reccommending you to others.

We found all the staff to be extremely professional, polite and efficient at all times.

We wouldn’t use any other estate agent than Karen Potter! We had a few problems selling our last property, so Karen came out personally and provided us with a list of improvements that would help to sell it. It took me and my wife 4 weeks to do the work which wasn’t that difficult. The property was then sold for £13,000 more than the original asking price.We found all the staff to be extremely professional, polite and efficient at all times.Thanks again Karen to you and your fabulous Team.👍

Very helpful and professional

Jess was a marvel to us when we bought our bungalow nothing was to much trouble

Absolutely the best estate agents if you are looking to buy or sell. Totally professional, keep you updated all the way through. Jess was a marvel to us when we bought our bungalow nothing was to much trouble thank you, and many thanks to the rest of the team!!!! Nancy says hello.

Jacqui deserves a medal with everything she went through with us over the last 10 months

We have just bought our bungalow from Karen Potter, what a fantastic experience!! We had a very difficult sale on our old house and we’re worried we would loose our new bungalow! The whole team at Karen Potter provided us with many updates, support and guidance to make sure we didn’t loose our purchase!We would like to make a special comment about one wonderful lady in particular Jacqui. Jacqui deserves a medal with everything she went through with us over the last 10 months. Nothing was too much of an ask, she is polite, supportive, professional and courteous. By the end of this process I was actually sad I don’t talk to her every week with updates.Everyone who works here deserves the biggest shout out, as an estate agents you tick every box.If we ever are to sell (which we probably won’t) but if we did, you would be our first choice!Highly recommend to everyone!

We would recommend you to anyone looking to selling in the Southport area

Dear Karen and Matthew, From the initial conversation to the conclusion of the sale of the house you and your team were highly professional. You showed a true understanding of the market conditions and your strategy for the selling the house for the maximum amount was spot on and we would recommend you to anyone looking to selling in the Southport area. Thanks again.

Just wanted to say a huge thank you to all at the Karen potter team but especially Jackie ! They are professional at all time ( despite me being stressed 😃) and provide amazing customer service. Jackie really went the extra mile when we needed it and is a credit to the business !! Really couldn’t recommend them any higher. Use them you won’t be disappointed

I was a first-time buyer who had been looking for a few months, and in that time I'd dealt with a few estate agents. Karen Potter sets the standards which others should be following, and dealing with them has been first class from start to finish.Most of my communication was with Paige who was absolutely marvellous. Whenever there was a query or issue she would find the answer or solution within a couple of hours then get back to me, each and every time. I can't thank Paige and her team enough - for making what is a major purchase and process as straightforward and stress-free as possible.The next time I see Paige and Karen in Southport the drinks are on me. Thank you!

I can’t rate this company high enough.

I can’t rate this company high enough. Absolutely incredible experience purchasing a house. Jess and the team went above and beyond, constant contact and updates. ⭐️⭐️⭐️⭐️⭐️⭐️

Excellent service

You have all been absolutely brill – kind, supportive, helpful the list goes on.

I cannot thank all of the staff at Karen Potter enough. Jackie, Sue, Anna, Paige, Jess, Karen and Matthew I am genuinely so touched and appreciative of ALL OF YOUR HARD WORK since listing my house for sale. You have all been absolutely brill - kind, supportive, helpful the list goes on. Am so glad I chose you to market my property! A MASSIVE THANK YOU TO EACH AND EVERY ONE OF YOU XXXXXXX

All staff are very professional, courteous and efficient

We have used Karen Potters for each of our property sales and would not use anyone else. All staff are very professional, courteous and efficient, no matter how busy they are. The purchasers of our property who used another estate agents for their own sale commented “I wish we’d used Karen Potters … from our dealings they are head and shoulders above ours” … I think this says it all!

I would wholeheartedly recommend Karen Potter Estate Agents to anyone wishing to sell a house in the area.

Dear Karen, Just wanted to email to say a huge thank you for the professional and friendly service we received during the recent sale of our house in Southport. Your understanding of the current market was excellent and the valuation spot on. The help I received throughout the viewing and sale process was very good and in particular Anna was always on hand to explain the situation and provide updates. I got the impression she genuinely cared for both the seller and buyer and wanted to do everything she could to make the sale a quick and easy one. She was always friendly and courteous and very helpful. I would wholeheartedly recommend Karen Potter Estate Agents to anyone wishing to sell a house in the area.

Really helpful and friendly. Would highly recommend.

Really helpful and friendly. Would highly recommend.

Professional, friendly, supportive and helpful….

Property went up for sale, 15 viewings and a week later it went to bids and is now in hands of solicitors for over sale price. Can find no negative comments to make regarding Karen Potter or any of the lovely staff All have been professional, friendly, supportive and helpful.... Thank you for making the process easy..

A job well done.

Thank you and your whole team following the successful completion of my late Mum's property. Please pass on our thanks to Sue, Jacqui and everyone else who has contributed to a job well done. Good luck to you and your team for the future.

Would not hesitate in using Karen Potter again

Jess went above and beyond in our process of buying our house. She kept in contact with updates and even helped us contact our own solicitor when we couldn’t , something she didn’t have to do but helped massively. She was always friendly, helpful and made what was a long process of ups and downs feel much smoother. Would not hesitate in using Karen Potter again if we needed

My experience of both viewing and purchasing my next home has been A++++

My experience of both viewing and purchasing my next home has been A++++. The team at Karen Potter have definitely gone the extra mile for me especially Jess.

2nd time we have used used Karen Potter’s services. Would recommend.

2nd time we have used used Karen Potter's services. Very professional, prompt response to any queries and kept us updated on what was happening re viewings and sale. Would recommend

The help and advise provided throughout the sales process was amazing.

The help and advise provided throughout the sales process was amazing. Anna kept us updated with all developments and provided an amazing experience for us, as first time buyers.

Would recommend Karen Potter to anyone serious about purchasing a property.

Absolutely awesome. Great knowledgeable staff. Friendly and professional. Always on hand when needed kept us updated at all times and acted as quickly as possible with all our requests Would recommend Karen Potter to anyone serious about purchasing a property.

Professional and very helpful

So far our experience with Karen Potter has been excellent. I have viewed multiple properties with Karen Potter and they have always been professional and very helpful. They are also very good at communicating and ensuring that I am updated at all times. A shoutout to Jess who has been amazing and I look forward continuing the process of buying our first house through Karen Potter!

A credit to Southport

Having had dealings with Karen and her staff for a considerable amount of time I'd like to re-assure anyone reading these testimonials that Karen is a highly professional person who go's out her way to engage with customers and business associates alike with the highest degree of transparency, honesty and integrity . Karen is a kind & consummate professional who genuinely cares about her customers needs and expectations . And this emanates through her staff whenever I have dealings with them .Just to clarify .. I am a local business person, completely unconnected to KPEA. My regular dealings with her are never less than a joy and a pleasure.Finally , (for those that may be unaware) . Karen was awarded, very recently, in the Houses Of Parliament for her business achievements and services to the town. Karen and her staff really are a credit to Southport & I would highly recommend them to anyone needing their services.

A great company

I am buying a property which was advertised with Karen Potter Estate agents. They have been extremely helpful so far and made things really easy for my purchase. I'm a first time buyer, so the help has meant a lot! A special mention to Anna who I have dealt with the most often, but everyone I have spoken to have been great. I've already recommended you to a few people! A great company and thank you.

Karen and the whole team were professional, courteous, friendly, understanding, going above and beyond.

My experience of selling a property with Karen Potter The Estate Agent has been absolutely fantastic. Karen and the whole team were professional, courteous, friendly, understanding, going above and beyond. The marketing material was to a very high standard and within a day of advertising a large number of viewings were booked. The team kept me updated every step of the way and even helped me find a handyman to do a couple of jobs prior to going on the market. A special thank you to Sue and Jess who I had most dealings with, they are a credit to Karen who I also want to thank for her kindness and understanding of my personal situation. I have recommended the company to just about everyone I know. If you are looking to buy or sell a property then give Karen Potter a call, you are in safe honest hands.

Fantastic customer service.

Fantastic customer service. I had a lovely experience, the staff were very friendly and accommodating. Will definitely be recommending to family and friends.

My experience of both viewing and purchasing my next home has been A++++

My experience of both viewing and purchasing my next home has been A++++. The team at Karen Potter have definitely gone the extra mile for me especially Jess.

Would highly recommend!

Really helpful staff, good communication through the whole process. Would highly recommend!

Fantastic customer service.

Fantastic customer service. I had a lovely experience, the staff were very friendly and accommodating. Will definitely be recommending to family and friends.

It was a pleasure to work with everyone in the office.

We engaged Karen Potter and her excellent team to sell our in-law's property in Southport. Since we are London based, we relied heavily on Karen to be our local presence. During a rather extended period to completion, Karen and her team hung in and supported us beyond the call of duty. It was a pleasure to work with everyone in the office. Thank you for getting us to the finishing line.

I couldn’t be happier with the level of service I’ve received.

I’m in the process of purchasing a property and I couldn’t be happier with the level of service I’ve received. I’ve dealt with a few people in the office and they’ve all been professional and helpful. I’m currently dealing with Sue and she’s been amazing she keeps me up to date and is super helpful. I would highly recommend Karen Potter.

I sold my property without any stress whatsoever – highly recommended

I’ve bought and sold several properties through various estate agents in Southport, but not were all good experiences. I was recommended to try Karen Potter - what a refreshing change! Communications were excellent and the staff were brilliant. I sold my property without any stress whatsoever - highly recommended

Informative, friendly and helpful

We were treated to excellent service from start to finish when we bought our house. The staff who dealt with us were always informative, friendly and helpful and we would not hesitate to recommend this company to anyone selling or buying a property.

Very efficient and friendly service during my purchase of a bungalow.

Very efficient and friendly service during my purchase of a bungalow. I received regular updates on the purchase progress and any queries were dealt with immediately. I can not fault the service I received from all the personnel and would highly recommend them. Thank you.

Quick, easy, no fuss

Finding our new home through Karen potter with paige at the end of the phone was stress free and an absolute joy. Quick easy no fuss. Thank you all

Dear Karen We would just like to say how happy we are with our new home and would like to thank you and your team for the fantastic professional and reassuring service we received to make it all happen. Not only buying our new home but also in selling our old one you did everything to ensure as smooth and equitable process as possible. Many Thanks Roger and Cindy

I truly cannot fault the professionalism, kindness and genuine personal touch from Karen herself

I truly cannot fault the professionalism, kindness and genuine personal touch from Karen herself and every single member of staff I had the pleasure to deal with, what is one of the most stressful events in one’s life. The girls know this’ll be my last move but should circumstances dictate otherwise, there’s no one else I could ever approach. Love to all xx

Best in the business!

Exceptional service throughout the whole process. The staff were incredible, efficient and attentive plus super friendly! Would highly recommend Karen Potter Estate Agents to anyone - best in the business!

The team at Karen Potter were absolutely amazing , especially Jacqui.

We finally moved in from down South in February. The team at Karen Potter were absolutely amazing , especially Jacqui. Moving is so stressful but Jacqui made sure that we were kept up to date with everything. The best estate agents by far . Thankyou.

Thanks so much to the whole team!

I've recently completed the purchase of my first home with Karen Potter and couldn't recommend the agents enough. I was helped every step of the way by Jess, who was friendly and explained everything clearly. Thanks so much to the whole team!

Very professional, courteous and nothing was to much

I recently moved into the area having purchased a property from Karen Potter estate agents. I found them to be very professional, courteous and nothing was to much , making my life much easier . A pleasure to meet and will always recommend

Karen Potter The Estate Agent has been absolutely fantastic.

My experience of selling a property with Karen Potter The Estate Agent has been absolutely fantastic. Karen and the whole team were professional, courteous, friendly, understanding, going above and beyond. The marketing material was to a very high standard and within a day of advertising a large number of viewings were booked. The team kept me updated every step of the way and even helped me find a handyman to do a couple of jobs prior to going on the market. A special thank you to Sue and Jess who I had most dealings with, they are a credit to Karen who I also want to thank for her kindness and understanding of my personal situation. I have recommended the company to just about everyone I know. If you are looking to buy or sell a property then give Karen Potter a call, you are in safe honest hands.

We both found all the team to be professional, efficient, calm, knowledgeable, approachable, friendly and supportive

My wife and I recently sold our apartment in Southport and chose Karen Potter and her team as our agents. We both found all the team to be professional, efficient, calm, knowledgeable, approachable, friendly and supportive and they all helped make what turned out to be a longer-than-expected selling process (that had more than a few hiccups) as stress-free as possible.They responded to any queries promptly and kept us informed of progress, set-backs and developments at all times. We had a few time-wasters and failed sales but Karen and her team worked extremely hard to maintain the momentum, and our enthusiasm. Never once did we wonder what the position was as Jacqui, Jess, Sue, Anna and others gave us frequent updates and sound advice. We certainly got the impression that they were fighting our corner.We cannot thank Karen and her team enough for their hard work in progressing our sale and would recommend them to anyone thinking of selling their home.

I highly recommend Karen Potter and Anna (who was asigned to update/inform us about purchasers, sale progression and be our point of contact etc). Karen nailed it with the house pricing, which meant we ended up with more. The information she gave when we needed advice was invaluable and all the staff were able to assist if Karen or Anna weren't available. This took soooo much stress away and we cant thank you all enough.

Fantastic professional service with friendly staff.

Fantastic professional service with friendly staff. Really good communication from start to finish. Highly recommend.

Our agent, Anna, was conscientious, friendly and nothing was ever too much for her.

Where do I begin? Such a fabulous service from day one by the whole team at Karen Potter! Karen was highly recommended to us by a family member who’d recently bought their first home. Our agent, Anna, was conscientious, friendly and nothing was ever too much for her. Anna helped us get our dream home and for that we are eternally grateful. Karen Potter was by far, the best estate agents we had the pleasure of dealing with! And we’d dealt with a lot. The communication from them was fantastic, all staff were polite, reassuring and provided us updates throughout the entire process, so we were never left worrying. We are so pleased we bought out first home through Karen Potter estate agents, I wouldn’t look anywhere else if you are trying to buy or sell! 10/10 would recommend to all friends and family. Thank you again!

Your understanding of the current market was excellent and the valuation spot on.

Dear Karen, Just wanted to email to say a huge thank you for the professional and friendly service we received during the recent sale of our house in Southport. Your understanding of the current market was excellent and the valuation spot on. The help I received throughout the viewing and sale process was very good and in particular Anna was always on hand to explain the situation and provide updates. I got the impression she genuinely cared for both the seller and buyer and wanted to do everything she could to make the sale a quick and easy one. She was always friendly and courteous and very helpful. I would wholeheartedly recommend Karen Potter Estate Agents to anyone wishing to sell a house in the area.

We have experienced absolutely top class work from Karen, Jess and Anna!

Recently as Executors of my mother’s will, we needed to sell her house in Southport. Already at a difficult time, this could have been made even more challenging as we live over two hours away.After meeting a couple of Estate Agents, we chose Karen Potter based on her professionalism, warm and friendly persona, very reasonable fees and her ability to go ‘the extra mile’…..and then some!We have experienced absolutely top class work from Karen, Jess and Anna!Communication has been second to none. We have been keep right up to date throughout, never having to wonder where things were up to.Even the disappointment of losing a sale late on (through no fault of Karen Potter) was met with immediate action resulting in a new and successful sale the very next day!Karen has wonderful contacts to help with all aspects of the sale including gardeners, cleaners, locksmiths and removal firm- each one in their own right was superb.this was essential for us!All in all, we must give Karen the highest commendation and thanks and would recommend her without hesitation to all!!

Would recommend

2nd time we have used used Karen Potter's services. Very professional, prompt response to any queries and kept us updated on what was happening re viewings and sale. Would recommend

Absolutely faultless.

Absolutely faultless. Karen and her team have recently supported the sale of a property. From start to finish they have been very professional and supportive. The initial meeting and preparation of documents went smoothly and the standard of the details was very high, and the marketing looked amazing. We were soon into the viewings stage, with a high number of viewers generated.The entire team are very professional and helpful, with a positive attitude. Their communication skills are excellent, which is especially important when dealing with multiple stakeholders.I cannot thank or recommend Karen Potters enough for everything they have done for us. I would suggest you contact them direct and find out for yourselves, you will not be disappointed.

Outstanding Service

Outstanding ServiceFrom initial queries prior to selling my property to taking excellent photographs and marketing the property, Karen Potter were prompt, polite, professional, knowledgable and friendly - not only that they got me a buyer in a matter of days and continue to follow through with post sale communication. A friendly family firm who work as a team, I strongly recommend Karen Potter to any prospective seller or purchaser. I am impressed!

Caring, helpful, just a brilliant experience.

Thank you to Jacqui Sue and all members of staff . Went the extra mile , kept me up to date . Caring ,helpful just a brilliant experience.

No hesitation in using them again… highly recommended

Many thanks to Karen and all the staff who were all very professional and very helpful in the sale of our house. Having used their services previously we had no hesitation to use them again in the sale of this house and would have no hesitation in using them again ...highly recommended....